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PictureSongs

How it works

Two things to do, and a gap in between where nothing is asked of you.

You prime an order from notes you already took, and you watch one finished tribute before it goes out under your name. Between those two moments the family work at their own pace and we do the making.

What you do

Four steps. Two of them take your time, and the last one is the reason a family can trust what arrives.

  1. Step 1. Offer it in the arrangement meeting

    Play a demo on a tablet and say what it costs at your price. The family decides in their own time. It is offered, never pushed — and if it does not suit them you leave it out, which is the whole point of a thing that can only reinforce a relationship rather than sour it.

  2. Step 2. Prime the order from notes you already took

    Paste your arrangement-meeting notes, or a transcript from a notetaker. We pull the brief out of them and come back only with what is genuinely missing — and we ask you to flag a sensitive circumstance of death, so the writing treads carefully rather than finding out the hard way. Then you set the voice direction, name the family’s main contact, and send the link.

  3. Step 3. Stay out of the way

    A dashboard of order stages, and nothing to do. Every draft is screened before the family sees it, and one that reads as sensitive is held and put in front of you first. If a family raises a concern, it comes to you rather than disappearing into a support queue.

  4. Step 4. Review, then release under your own name

    When the family have approved it, the order arrives in your queue. You watch the finished tribute, confirm you have reviewed it — that confirmation is recorded and kept — and release it, or send it back with a note. Nothing can be released without that step. It is one meaningful review per tribute: low effort, and real.

What the family does

At home, over a few evenings, on a page that carries your name and not ours.

  1. Step 1. They open a link, with no password to remember

    A text or an email, and they are in — no account, no sign-up, no password to lose. The page they land on carries your home’s branding and never ours.

  2. Step 2. They add photographs and what those photographs mean

    The main contact can bring in a brother or a cousin, so it is not one exhausted person doing everything. For the pictures that matter we ask the human questions — who is this, why does this one matter — because that is where the words come from.

  3. Step 3. They read the words, and change the ones that are wrong

    They see the whole thing: the lyrics, a draft of the song, the film and the subtitles. If a verse misses something they edit that verse and the film re-flows around it. Nothing is final until they say so, and if it becomes too much they can ask you to finish it for them.

  4. Step 4. They approve. Then it comes to you.

    Their approval is the point at which it is committed — and it is only after that that it reaches your queue for the review above. Once you release it they keep it: a private place under your branding they can come back to, and a copy of the film they hold themselves.

What you can honestly promise a family

We would rather you under-promise here than have us make you look careless. There is one number we hold ourselves to, and it is not the one a family will ask about.

Our clock: 48 hours

From the moment a family’s material is in, a finished draft comes back within 48 hours — and again from their approval to it being ready for your review. That is our generation time, and it is the part we control.

Their pace: a few evenings

Gathering photographs across a grieving family takes as long as it takes. Two evenings is typical, and the back-and-forth over the words usually runs another 2–3 days. This is their time, not ours, and nobody should be hurried through it.

Your lead time: you set it

The floor is yours to set, and we have not fixed a number for you. What we will say plainly: this needs a few days, and a funeral in the next day or two is not one to offer it for. If a funeral falls inside your floor, the tribute is delivered afterwards as a keepsake instead — which is a real outcome, not a failure.

If an engine goes down or something else goes wrong close to a funeral, you hear about it early and the keepsake path is the fallback — you should never be the last to know.

What it costs, and what you keep

Watch one go through, start to finish

We will walk you through a real order — priming, what the family sees, the review queue — and you can ask the awkward questions while it is in front of you.

Book a walkthrough